Campus Cab by Lyft

Campus Cab by Lyft provides free transportation for University of Florida faculty and staff engaged in official business between the hours of 7:45 AM – 5:15 PM, Monday – Friday. Service is provided to the Main Campus, East Campus, and to selected UF-owned off-campus locations.

To be eligible for coverage, rides must be taken for official UF business purposes using Lyft Standard service, and they must begin and end in the Campus Cab by Lyft service area during the program hours.

Unfortunately, UF Health does not participate in the Campus Cab by Lyft program, and UF Health employees are not eligible to use the service.

Campus Cab by Lyft FAQ

  • Who is eligible to use Campus Cab by Lyft?
    Current full-time UF faculty and staff members who are engaged in official UF business may use the service. UF faculty and staff engaged in personal business, OPS or student employees, students, UF Health faculty and staff, and visitors are not eligible to use Campus Cab by Lyft.
  • How do I sign up for Campus Cab by Lyft?
    There are two simple steps: first, create a Lyft account using the free Lyft app. Please be aware that it’s best to create your Lyft account using a personal email address (GMail, Yahoo Mail, etc) since you’ll be using your UF address later to sign up for the Campus Cab by Lyft program discount, and using the same address for both the account and the discount may prevent the discount from working correctly. For a step-by-step guide on creating your account, please visit Lyft’s “How To Create An Account” page.
    Next, send us an email from your UF account to let us know you’d like to sign up for Campus Cab by Lyft. Once your eligibility to participate is verified, we’ll notify Lyft to send you an invitation email. The invitation will contain a link which allows you to sign up for the program – simply click the link and the Campus Cab by Lyft details will automatically be added to your Lyft account for future use, and eligible rides will automatically be provided at no cost to you.
  • Which rides are eligible for Campus Cab by Lyft coverage?
    In order to be eligible for coverage, your ride must:

    • use Lyft Standard service
    • begin and end inside the Campus Cab by Lyft service area
    • be taken within the program hours of 7:45am-5:15pm
    • and be taken for official UF business purposes.
  • How do I schedule a ride with Campus Cab by Lyft?
    Schedule rides directly through the Lyft app. Open the app, enter your ride details, and the “Campus Cab by Lyft” program discount will automatically bill TAPS for your eligible rides with no cost to your Lyft account.
  • Who should I contact for questions or problems with my Campus Cab by Lyft rides?
    For the fastest response on any questions about the service, please contact Lyft Help directly by choosing “Help” from your Lyft app menu.
    You can also use the Lyft Help online portal to contact Lyft Help with any questions or issues.
  • Will rides be provided on-demand when I want them, or can I pre-schedule them in advance?
    Campus Cab by Lyft will primarily provide on-demand service – just open the Lyft app and request a ride whenever you’re ready to go. However, the service will also allow pre-scheduled rides to be entered up to 7 days in advance of the date when transportation is needed. For a step by step guide to pre-scheduling rides in the Lyft app, please visit Lyft’s pre-scheduling help page.
    Please note that if you pre-schedule a ride, though, the checkout screen for that ride will not become available until the actual day of service. Once your driver arrives to pick you up on that date, if your ride is eligible, the Campus Cab by Lyft program discount will automatically apply to it.
  • Can I use Campus Cab by Lyft for personal trips as well as trips for official UF business?
    No, Campus Cab by Lyft service will be available only for official UF business trips. Eligible trips include business meetings, work-related classes, official events, or other UF business purposes. However, please note that personal trips are not eligible and cannot be funded by TAPS. Ineligible trips include riding to or from your workplace from a parking area at the beginning and end of the day, lunches, shopping or other personal errands. Violations of the intended use of the service may result in the discontinuation of your ridership privileges, so thank you for your compliance.
  • Which areas of campus and Gainesville does Campus Cab by Lyft serve?
    Campus Cab by Lyft will provide service to all the areas previously served by Campus Cab, plus the Gainesville airport and a few new UF-owned properties on SW Williston Road. A Google map of the new service area is located here: Campus Cab by Lyft Service Area.
    You’ll no longer need to wait at specifically-designated pickup points for your ride – just enter the physical addresses where you’d like to be picked up and dropped off, and Lyft’s drivers will handle the rest.
  • Can I take rides out of the Campus Cab by Lyft service area?
    To be eligible for Campus Cab by Lyft coverage, rides must begin and end in the Campus Cab by Lyft service area within the normal hours of operation and be taken for official UF business purposes. However, once you’ve created your Lyft account, you’re welcome to use Lyft service to take rides anywhere you’d like at your own expense.
  • Why does my Lyft app say that Campus Cab by Lyft benefits end on the last day of this month?
    Don’t worry about that, it’s simply a quirk in the way the Lyft system displays program details for discount programs like Campus Cab by Lyft. The program benefit renews monthly, so the app will always show the end of the current month as the end of the benefit, and that date will roll over and be updated to the end of each following month on the first day of that month.
  • I have a question that’s not addressed here – who should I contact?
    If you have a question that wasn’t answered here, please email it to us and we will respond as soon as possible.