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Campus Cab by Uber

Campus Cab Has Moved To Uber As Of July 1, 2026

Beginning on July 1, 2026, Uber is now UF’s official rideshare partner for Campus Cab service.

The program’s hours of operation and service area will remain the same, but you must register an account with Uber (if you don’t already have one) and complete the steps below to continue receiving service.

  • All current Campus Cab participants received an email invitation on Friday, June 26 containing a voucher link.
  • If you’re unable to find your invitation email, you can also request a new invitation through the Campus Cab by Uber sign-up form (make sure to use the email address listed for you in the UF Directory on the form, as other addresses may cause errors).
  • Make sure to open your invitation email on the phone containing your Uber app.
  • If you already have an Uber account, sign in before clicking the link in your invitation email. If not, you may create an account after clicking the link.
  • Once you’ve signed in and the link is opened, the Campus Cab voucher will be automatically added to your Uber account wallet.
  • To confirm your voucher has been successfully added, open the Uber app and navigate to: Account > Wallet > Vouchers.
  • Once the Campus Cab voucher has been added to your account wallet, eligible rides booked through the Uber app will automatically appear as no cost to you.
  • Eligible rides must be taken for official UF business reasons only within the program service area (see map below) and hours of 7:45 am – 5:15 pm, Monday – Friday. Eligible ride types include Uber X, Wait and Save, and Women Preference (female drivers only). Premium ride service or add-ons are not eligible for Campus Cab coverage.
  • Important Changes: Uber does not automatically apply a 20% tip to Campus Cab rides as Lyft did. However, faculty and staff may add a tip of up to 20% at no additional cost. Additionally, users will now be able to take a maximum of 12 official business-related rides per month under the Campus Cab by Uber program.

Campus Cab users may receive assistance with any Uber account or ride issues by calling 1-833-313-UBER (1-833-313-8237) anytime between 8am–6pm EST, Monday–Friday. Users may also use the in-app Help feature under the Account menu tab to request support if needed.

If you are a UF student looking to enroll in the UF Safe Rides program, please click here.

Please be aware that Campus Cab by Uber is a third-party transit service and Transportation and Parking Services cannot provide assistance with customer account issues such as mistaken ride charges or provide refunds for service. Requests for assistance in these areas should be directed to Uber by calling 1-833-313-UBER (1-833-313-8237) anytime between 8am–6pm EST, Monday–Friday. Users may also use the in-app Help feature under the Account menu tab to request support if needed.

Campus Cab by Uber provides free transportation for University of Florida faculty and staff engaged in official business between the hours of 7:45 AM – 5:15 PM, Monday – Friday. Service is provided to the Main Campus, East Campus, and to several UF-owned off-campus locations.

Campus Cab by Uber is intended to be used as an occasional resource for official business-related travel only, and the following travel types are considered personal business and are not eligible for service under the program:

  • Rides taken to and from your personal vehicle
  • Rides taken to and from your place of work at the beginning and end of each work day
  • Rides taken to and from lunches
  • Any other ride which does not directly provide service to a work-related function, meeting or event

To be eligible for coverage, rides must be taken for official UF business purposes using Uber X, Wait and Save, or Women Preferences service (premium ride service or add-ons not listed here are not eligible for Campus Cab coverage) and must begin and end within the service area shown below during program hours.

Campus Cab riders may add an additional gratuity up to 20% of the ride fare at no expense to the rider. UF TAPS will pay the cost of gratuity up to 20% per ride, and any gratuity amount over 20% will be paid at the rider’s own expense.

Campus Cab Map

Please be aware that this map is intended only as a reference and that the actual service geofence may not match exactly to the map. To ensure that your pick up and drop off points are within the service area and that the full cost of your ride will be covered through the Campus Cab program, customers should always refer to the ride pricing shown on your Lyft app, as covered rides will be shown as “free” or “no charge”.

For a mobile-friendly map, click here

 

Campus Cab FAQ

  • Who is eligible to use Campus Cab?

    Current full-time UF TEAMS and USPS faculty and staff members may sign up and use the program to cover occasional Uber rides which are taken for an official UF business purpose within the program hours and service area.

    UF Health employees, OPS/student employees, students and visitors are not eligible to sign up for and participate in Campus Cab. Additionally, UF faculty and staff engaged in personal business may not use the Campus Cab program with those rides.

  • How do I sign up for Campus Cab?

    First, create an Uber account using the free app and make sure you’re signed into your account.

    Next, request a new voucher invitation email through the Campus Cab by Uber sign-up form. Always make sure to use the email address listed for you in the UF Directory on the form, as other email addresses may cause errors..

    Open the invitation email on your phone where you’re signed into your Uber account, and the Campus Cab voucher will be automatically added to your Uber Wallet.

    To confirm that your voucher has been successfully added, open the Uber app and navigate to: Account > Wallet > Vouchers. You’ll see the Campus Cab voucher listed there.

  • Which rides are eligible for Campus Cab coverage?

    In order to be eligible for coverage, your ride must:

    • use Uber X, Wait and Save or Women Preferences service
    • begin and end inside the Campus Cab service area
    • be taken within the program hours of 7:45am-5:15pm
    • and be taken for official UF business purposes.

  • Do I need to pay a tip on my rides?

    Campus Cab riders may add an additional gratuity of up to 20% of their fare at no expense to the rider. UF TAPS will pay the cost of gratuity up to 20% per ride, and any gratuity amount over 20% will be paid at the rider’s own expense.

  • I have a question that’s not addressed here – who should I contact?

    If you have a question that wasn’t answered here, please email it to us and we will respond as soon as possible.