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Campus Cab

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    • Campus Cab provides point-to-point transportation between the hours of 7:45 AM – 4:45 PM, Monday – Friday for University of Florida faculty and staff on the Main Campus, East Campus, and to selected UF-owned off-campus locations.

    Unfortunately, UF Health does not participate in funding the Campus Cab program, so UF Health employees are not eligible to use the service. We sincerely apologize for any inconvenience that this may cause.

    A map of our official designated stop locations is below. Please be aware that our drivers may only pick up and drop off customers at these locations.

    Additional important information on our service is located in our Customer FAQ below the map. We ask that all our customers please familiarize themselves with this information to help facilitate a smooth transportation experience with Campus Cab.

    To request a Campus Cab ride, please use our scheduling app at the link below:

    Access the Campus Cab Ride Scheduling App

    Important Information For Using The Scheduling App

    • The app is intended for scheduling rides in advance rather than same-day service. If you need to request a same-day ride, please email your request to campuscab@ufl.edu or call us at (352) 392-RIDE (7433) rather than using the app to ensure timely service. Please also remember that the availability of same-day rides cannot always be guaranteed.
    • Our service deadline is 3:30 PM on the business day before service is needed. Rides received after this deadline may still be scheduled, but rides submitted before the deadline will be processed first.
    • After submitting a ride request, you will receive a confirmation email that your request was received successfully. However, please remember that this email DOES NOT confirm that your ride has been scheduled. You will receive a second confirmation email once the ride has been successfully added to the schedule for the requested date and time. Alternately, you may also check the status of any request through the customer dashboard within the app.
    • Customers may cancel rides through the app in advance but will need to email us for same-day cancellations. You can cancel a submitted ride through the app at any time ahead of the date service is requested. However, if you need to cancel on the same day your ride is scheduled, please send an email request for cancellation to campuscab@ufl.edu. This policy helps ensure that our team receives adequate notification for last-minute schedule changes in order to avoid conflicts and maximize efficiency.

    Campus Cab Customer FAQ

    Click the plus sign next to each topic for additional information

    How can I request a reservation?
    All reservation requests should be submitted via email at campuscab@ufl.edu. Please feel free to contact Campus Cab dispatch at (352) 392-RIDE (7433) for questions or concerns, but remember that reservations must always be submitted by email and cannot be taken over the phone. Campus Cab reserves the right to refuse any reservation.
    How can I guarantee my reservation request will be accepted?
    All reservations are scheduled on a first-come, first-served basis. Due to high demand, we normally recommend submitting your reservation request as far ahead of time as possible. Our schedule is often fully booked days or weeks in advance, so we can’t always guarantee same-day service availability.
    What pickup times are available to me?
    Campus Cab reservations are scheduled every quarter hour throughout the day during our normal operating hours. For example: 10 AM, 10:15 AM, 10:30 AM, etc. When scheduling a reservation, please choose the closest quarter hour increment to your desired pickup time.
    Where does the Campus Cab pick up and drop off passengers?
    Campus Cab will pick up and deliver customers to a designated stopping point at or near their building. Official designated stopping points are shown on the map above, and our drivers may only pick up and drop off customers at these approved stops.
    Will my Campus Cab driver wait for me if I'm running late?
    Please be aware that Campus Cab drivers may only wait for a maximum of three minutes as a grace period past your scheduled pickup time. We ask that our customers please help keep us on schedule and be courteous to your fellow riders by being at your pickup location and ready to leave at the scheduled time. If you miss a pickup by arriving after the grace period has ended, please contact dispatch at (352) 392-RIDE (7433), and we will attempt to return to pick you up whenever our schedule allows. Please also be aware that if you miss a scheduled ride without providing notice, we will assume that you are out of the office that day and any additional rides you have scheduled for the day will be cancelled.
    Who is eligible to use Campus Cab?
    Campus Cab service is provided free of charge to all University of Florida faculty and staff engaged in official business.
    Who is not eligible to use Campus Cab?
    Students – including student employees of any kind – and visitors are not eligible to use the Cab service. In addition, UF Health, the University Athletic Association, and several other auxiliaries do not provide funding to the Campus Cab program, so we are unfortunately unable to transport faculty and staff from those departments. We sincerely apologize for any inconvenience that this may cause.
    What types of trips can I take with Campus Cab?
    Campus Cab service is intended for official work-related business only. Appropriate uses of the service include: official meetings and events, professional classes, trips to alternate work locations, transportation of employees performing courier services, and group transport to UF workplace events. Inappropriate uses include: personal luncheons, personal appointments or classes, trips to or from personal vehicles, and personal errands/shopping.
    Can I transport items or luggage on the Campus Cab?
    Please only carry on items that can fit in your lap, since our cabs do not have storage for additional large items. Also, please check to ensure that you have taken all your personal belongings with you before exiting the vehicle, as Campus Cab is not responsible for items left behind.
    Can the Campus Cab transport wheelchair users?
    Disabled faculty and staff who require wheelchair access to a vehicle will be referred to our Gator Lift paratransit service for their transportation needs.
    How do I cancel or change my scheduled reservation?
    Reservations may be cancelled or changed by emailing us at campuscab@ufl.edu. Please give us as much notice as possible when canceling your reservation so that we may use the canceled time slot for other customers.
    How do I contact Campus Cab for additional questions?
    If you have any questions related to the information above, please contact us at (352) 392-7433 (RIDE) or campuscab@ufl.edu.

    1273 Gale Lemerand Drive
    University of Florida
    Gainesville, FL 32611
    (352) 392-PARK (7275)

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