Download The UF SNAP By Spare App To Request Rides

The UF SNAP by Spare app is free and available in the iOS and Android app stores and uses Gatorlink authentication to allow current UF students to sign in and request rides.

Important Tips For Using UF SNAP by Spare

• • Please be ready for pickup on the sidewalk near your stop location after submitting a ride request:
    The in-app GPS locations for most SNAP stops will show up in the center of the road rather than on the side of the road. This allows the Spare system to better track our vehicles progress through those locations in order to provide more timely pick-up and drop-off notifications, optimize wait times and provide more efficient service to our customers.SNAP customers should always stay off the roadway and wait on the sidewalk close to your requested pick-up location for your van to arrive. Most stops will have a physical “SNAP” sign nearby to mark the spot where the van will stop.

    If you don’t feel safe waiting at a stop, you can wait indoors somewhere close by and track your van on the UF SNAP by Spare app. However, please remember that SNAP is usually extremely busy and our drivers cannot wait longer than one minute at each stop, so make sure you get to the pick-up location before your van arrives to avoid missing your ride.

  • You can only receive rides to and from SNAP’s approved stops on campus:
    The UF SNAP by Spare app will allow you to enter any address you like for your pick-up or drop-off, but your van won’t actually go to those addresses. Instead, the app will give you walking directions to the closest SNAP stop to the address you entered and provides an ETA for how long it will take a driver to arrive at that stop.If you’re typing your pick-up and drop-off locations in the search fields, SNAP’s approved stops will display with orange flag icons, and all other non-SNAP locations will display with red icons. If you’re setting your pick-up and drop-off locations using the map, SNAP’s approved stops will display as black dots.

    Please note that SNAP can only provide rides on campus and to a very small number of UF-owned, off-campus locations. To see a map of our approved stops, scroll down this page or click here.

  • View your driver’s ETA to pick you up BEFORE you submit the request:
    Once you start submitting a request, the UF SNAP by Spare app tells you how long it’ll be before your driver arrives at your stop. If SNAP is super busy at that moment, though, and you feel like the wait is too long, please don’t submit the request and then cancel it! Cancelling a submitted ride request causes the system to have to redesign its routes and creates longer wait times for everyone else.Please be aware that your driver may be directed to pick up other pooled riders while on their way to you, so make sure to check UF SNAP by Spare regularly for possible ETA changes after submitting your ride.
  • SNAP receives the most demand for service between the hours of 7:00 – 11:00pm each night:
    Please be patient and expect longer wait times during this period. UF SNAP by Spare’s internal algorithm automatically receives requests and assigns rides to drivers as quickly as possible depending on the level of demand that SNAP is experiencing at any given time during the night.

Click here for our PDF tutorial on using UF SNAP by Spare!

Finally, if you’d prefer not to download the UF SNAP by Spare app, you can still request SNAP service by using the UF SNAP by Spare web portal. The web portal allows customers to submit ride requests and track their van in the same manner as the UF SNAP by Spare app and can be accessed from any browser.